Can I use a coupon code on a previous purchase?
Coupon codes cannot be applied retroactively. They are only valid on new purchases during the time frame the coupon is active.
What is the largest size canvas photo that can be ordered?
I can make up to a 20x30 canvas photo. Not all of my photos can be enlarged to that size, so please message me about a particular photo you would like in that size.
How do I take care of sterling silver jewelry?
Sterling silver jewelry will tarnish over time from exposure to air and the elements. Storing metal jewelry in zip lock bags or in anti tarnish bags; as well as not keeping it in the bathroom where it is exposed to moisture, will help to slow down the tarnishing process. Polishing cloths made especially for silver and gold are very effective in removing any tarnish that occurs.
Do you use real leather in your jewelry?
Yes, all the leather in my items is real leather.
How do I care for leather jewelry?
Leather jewelry will stay looking nicer longer if removed before bathing or swimming. Due to the nature of the materials used in the leather jewelry, I do not recommend wearing them in the water.
How do I care for freshwater pearls?
Care should be given to the pearls. Perfume and other chemicals can damage your pearls.
Can I use the pictures in my phone for custom coasters?
Yes you can! Your photos, taken with your smartphone, are great for custom photo coasters! Always send the biggest file you can for the best result. Please double check that the photos you are selecting are in focus. I cannot make a blurry photo not blurry. :)
For custom photo coasters, how do I send you my photos?
You can email them to email@example.com Please send the largest file you can.
Where do items ship from?
Items are made in the USA and ship from North Carolina.
Do you ship internationally?
At this time, I do not offer international shipping. Please email me at firstname.lastname@example.org if you want to ship internationally and I will look into it for you.
What is the deadline for ordering for the holiday season for 2020?
Orders should be placed by December 11, 2020 for delivery before Christmas. If you are ordering after this date please message me first if you need it for the holidays and we can discuss other shipping options.